Terms of Use
Consumer Safety Technology Terms of Use
Effective November 2022
Welcome to CST
Thank you for choosing Consumer Safety Technology (hereafter, “CST”)! CST brands include but are not limited to Intoxalock, DUI.org and DUICare. By (i) using our websites, or (ii) submitting an online contact request about the products and services provided through or in connection with our websites or affiliated websites (collectively, “Service”), you are agreeing to our Terms of Use.
IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MAY NOT USE OR ACCESS THE SERVICE AND SHOULD LEAVE THE WEBSITE IMMEDIATELY. BY CONTINUING TO USE THE SERVICE OR VISIT THIS WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS.
These Terms of Use may be modified periodically. The date of the most recent revision is displayed above. By using this website or by accessing or using the Service, you agree to visit the Terms of Use periodically and to review any changes that have been made.
1. Marketing Communications
By submitting a request for Service, you agree and consent to being contacted by CST and its affiliate Breathe Easy Insurance Solutions, LLC (collectively with CST, the “CST Parties”) about expungements, insurance, substance and behavioral assessments and DUI-related products and services, and consent to CST Parties to contact you for marketing purposes either by telephone, text, mail or email (including through the use of an automatic telephone dialing system, artificial or prerecorded means) at the phone number(s), email address or other contact information (including via SMS and MMS) provided by you to CST Parties, even if the phone number provided is on a corporate, state or national Do Not Call Registry, without regard to the time of day. You understand that you can revoke your consent to being contacted via telephone or text for marketing purposes by CST Parties at any time by using this form, and that you can request to sign an agreement regarding these Terms without this consent language included by writing to Consumer Safety Technology, LLC, ATTN: Legal Department, 12421 Meredith Drive, Suite 100, Urbandale, IA 50323, or by emailing optouts@intoxalock.com stating that you would like to agree to the CST Terms of Use without Section 1 on Marketing Communications. Consent is not required as a condition to purchase a good or service.
2. BINDING ARBITRATION AND CLASS ACTION WAIVER
YOU AND CST AGREE TO RESOLVE ANY DISPUTES ARISING OUT OF OR RELATED TO THESE TERMS ONLY BY ARBITRATION OR IN SMALL CLAIMS COURT AS DISCUSSED BELOW. YOU UNDERSTAND THAT BY ENTERING INTO THESE TERMS YOU ARE GIVING UP THE RIGHT TO BRING A CLAIM IN COURT OR IN FRONT OF A JURY. AN ARBITRATOR CAN AWARD YOU THE SAME DAMAGES AND RELIEF, AND MUST HONOR THE SAME TERMS IN THESE TERMS OF USE, AS A COURT WOULD. HOWEVER, ARBITRATION PROCEDURES ARE SIMPLER AND MORE LIMITED THAN RULES APPLICABLE TO COURT, INCLUDING THE REVIEW OF ANY DECISION OR RESULT.
Initial Dispute Resolution. Except for intellectual property and small claims court cases, you and CST agree to use best efforts to settle any dispute, claim, question or disagreement directly through consultation with CST, and good faith negotiations shall be a condition to either party initiating arbitration.
If within a period of thirty (30) days from the time an informal dispute resolution is initiated under the Initial Dispute Resolution provision above either (i) the parties do not reach an agreed-upon solution, or (ii) you have not opted out of this arbitration provision in writing using the mailing address below, then either party may initiate binding arbitration as the sole means to resolve claims, subject to the terms set forth below.
2.1 You and CST agree that the Federal Arbitration Act applies to these Terms of Use.
2.2 You and CST agree that, except for small claims court cases, any dispute that in any way arises out of or relates to (i) these Terms of Use, (ii) the collection, use, processing, sharing or disclosure of your personal or biometric information, (iii) the Service, (iv) any advertising for any of our or our affiliates’ products or services, (v) any disputes you have with our employees or agents, or (vi) any disputes about whether this arbitration provision is enforceable, will be resolved by arbitration by one or more neutral arbitrators before the American Arbitration Association (“AAA”). You can also bring any issues you may have to the attention of federal, state, or local government agencies, and if the law allows, they can seek relief against us for you. This agreement to arbitrate continues to apply even after you have stopped receiving products and services from us.
2.3 Unless you and CST agree otherwise, the arbitration will take place in the state and county in which you reside. The AAA’s consumer arbitration rules will apply. You can get procedures, rules and fee information from the AAA, which you can find at www.adr.org .
2.4 You and CST agree that for claims within the jurisdictional limit of the small claims court in the state in which you reside, either you or CST can choose to bring an individual action in small claims court instead of proceeding in arbitration. Furthermore, if the claims in any request or demand for arbitration could have been brought in small claims court, then either you or CST may choose to have the claims heard in small claims court, rather than in arbitration, at any time before the arbitrator is appointed, by notifying the other party of that choice in writing. If the limitation on bringing actions to small claims court is found to be invalid, then this provision shall be severable and the matter will proceed in arbitration. In no way will this provision allow for an action to be brought on a class or collective basis.
2.5 THIS AGREEMENT DOES NOT ALLOW CLASS OR COLLECTIVE ARBITRATIONS EVEN IF THE AAA PROCEDURES OR RULES WOULD. NOTWITHSTANDING ANY OTHER PROVISION OF THESE TERMS OF USE, THE ARBITRATOR MAY AWARD MONEY OR INJUNCTIVE RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY’S INDIVIDUAL CLAIM. NO CLASS, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL OR GENERAL INJUNCTIVE RELIEF THEORIES OF LIABILITY OR PRAYERS FOR RELIEF MAY BE MAINTAINED IN ANY ARBITRATION HELD UNDER THIS AGREEMENT. ANY QUESTION REGARDING THE ENFORCEABILITY OR INTERPRETATION OF THIS PARAGRAPH SHALL BE DECIDED BY A COURT AND NOT THE ARBITRATOR.
2.6 If either of us intends to seek arbitration under these Terms, the party seeking arbitration must first notify the other party of the dispute in writing at least 60 days in advance of initiating the arbitration. Notice to arbitrate should be sent to Consumer Safety Technology, LLC, Attn: Legal Department, 12421 Meredith Drive, Suite 100, Urbandale, IA 50323. The notice must include enough information to allow us to identify your account if applicable, as well as to assess and attempt to resolve your claim, including the name of the user or CST account holder, a description of the claim, the specific facts supporting the claim, the damages you claim to have suffered and the relief you are seeking. The notice requirement is designed to allow CST to make a fair, fact-based offer of settlement if it chooses to do so. You cannot proceed to arbitration unless you provide this information. The sufficiency of this notice is an issue to be decided by a court prior to the filing of any demand for arbitration. If you have provided this information and we are unable to resolve our dispute within 60 days, either party may then proceed to file a claim for arbitration. CST will reimburse any filing fee that the AAA charges you for arbitration of the dispute. If that arbitration proceeds, CST will also pay any administrative and arbitrator fees charged later. If the arbitrator determines that your claim was filed for purposes of harassment or is patently frivolous, the arbitrator will require you to reimburse CST for any filing, administrative or arbitrator fees associated with the arbitration. If you choose to be represented by an attorney and prevail in the arbitration, CST will reimburse all reasonable attorneys’ fees, as determined by the arbitrator.
2.7 If any provision of this Section 2 is held illegal or unenforceable in a judicial proceeding, such provision shall be severed and shall be inoperative, and the remainder of this Section 2 shall remain operative and binding on you and CST. Notwithstanding the foregoing, if for some reason the prohibition on class arbitrations set forth in Section 2.6 cannot be enforced as to all or part of a dispute, then the agreement to arbitrate will not apply to that dispute or part of the dispute.
IF, FOR ANY REASON, A CLAIM PROCEEDS IN COURT RATHER THAN THROUGH ARBITRATION, EACH PARTY HERETO HEREBY IRREVOCABLY WAIVES ALL RIGHT TO TRIAL BY JURY IN ANY LITIGATION, ACTION, PROCEEDING, CROSS CLAIM, OR COUNTERCLAIM IN ANY COURT (WHETHER BASED ON CONTRACT, TORT, OR OTHERWISE) ARISING OUT OF, RELATING TO OR IN CONNECTION WITH (i) THESE TERMS OR THE VALIDITY, PERFORMANCE, INTERPRETATION, COLLECTION OR ENFORCEMENT HEREOF OR (ii) THE ACTIONS OF SUCH PARTY IN THE NEGOTIATION, AUTHORIZATION, EXECUTION, DELIVERY, ADMINISTRATION, PERFORMANCE OR ENFORCEMENT HEREOF.
3. Using our Service
You agree that by using this website, you do not obtain ownership rights in any of the website’s text, design, code, graphics or any other aspect of its content. You acknowledge Consumer Safety Technology, LLC’s intellectual property rights in the same, and agree not to copy or reproduce any component of the website in any medium (or use any framing techniques to display any aspect of the website) without the advance, written permission of CST. You agree that Intoxalock.com and other names, slogans, and graphics on this website are state, federal, and/or common law trademarks of CST. Other marks used on the website may be the property of CST and/or other companies. Your limited license to use the website is not a grant of any interest or broader license in any trademarks or copyrighted material appearing on the website.
CST has created, commissioned or licensed all aspects of this website and possesses copyright, trademark and/or other intellectual property rights in the website and its contents. You are given a limited license to use the website in accordance with these Terms of Use. Any unauthorized use is strictly prohibited. You acknowledge and agree that you may not reproduce any aspect of this website in any other forum without the advance written permission of CST. You agree not to attempt to gain unauthorized access to any portion of the website or to circumvent any of the website’s security features. You further agree not to take any actions that would interfere with the website’s operations.
4. Age Requirements
You agree that you are at least 16 years of age and that, if you are under 16 years of age, you have been given permission by a parent or guardian to access the website. This website is designed for use by adults residing in the United States. If you access this website from outside the United States, you are responsible for complying will all local rules and regulations. Some functionality may not be available outside the United States.
5. Your “MyAccount”
Some of our services can be utilized only though the creation of an online user account or MyAccount. In order to access these services you may create your own user account or MyAccount. By creating your own user account or MyAccount, you agree to these Terms of Use and our Privacy Notice, which is incorporated by reference.
To keep your user account or MyAccount safe, make sure your password is kept confidential, and not used on any third-party applications. You are responsible for all activity taking place on or through your user account or MyAccount.
If you notice any suspicious activity on your user account or MyAccount, contact CST immediately. An administrator will be able to access and disable your account at anytime.
6. Notices and Consent to Doing Business Electronically
From time to time, you will receive disclosures, notices, documents and information (“Communications”) from us, or our respective agents (collectively, “we” or “us”). We may provide you with notices, including those regarding changes to the Terms of Use, either by email or regular mail. In order to give you the benefits of the Service, our business may need to communicate with you through the Internet, and therefore we need you to consent to receiving Communications electronically. This section informs you of your rights when receiving Communications from us electronically.
Electronic Communications. You agree and consent that all Communications from us may be provided or made available to you electronically by e-mail or at our respective website(s). If you consent, you still have the right to receive a free paper copy of any Communication by contacting us in the manner described below. We may always, in our sole discretion, provide you with any Communication via paper, even if you have chosen to receive it electronically. Sometimes the law, or our Terms of Use, requires you to give us a written notice. You must still provide these notices to us on paper, unless we specifically tell you in another Communication how you may deliver that notice to us electronically. We may discontinue electronic provision of Disclosures at any time in our sole discretion.
Scope of Consent. Your consent to receive Communications and do business electronically, and our agreement to do so, applies to all of your interactions and transactions through our website(s). To access and retain the Communications electronically, you will need to use a computer with internet access that supports 128-bit encryption, which includes Apple Safari version 4 and above, Google Chrome, Internet Explorer 7.0 or above, Firefox 3.0 or above, or similar software, Adobe Acrobat and hardware capable of running this software. You acknowledge that you can access the electronic Communications in the designated formats described herein.
Mobile Technology. If you are accessing our site electronically through a mobile device, such as a tablet, smartphone or similar device, you must be able to print and save the transmitted Communications. You can find applications that support printing and saving for most mobile devices through your mobile device’s application store. If your mobile device does not have this functionality, you must access our website through alternate means that provide you with the ability to print and save the Communications.
Withdrawing Consent. You may withdraw your consent to receive Communications electronically by notifying CST in writing and mailed to: Attn Legal Department, Intoxalock, 12421 Meredith Drive, Suite 100, Urbandale, IA 50323.
Changes in Your Contact Information. Please keep us informed of any changes in your email or mailing address so that you continue to receive all Communications without interruption. You can also contact us by the phone numbers listed on each business’ website.
7. Security and Confidentiality
If you have been given a password to access a secured area of the site, you agree to keep that password confidential and to notify CST if you suspect that your account has been compromised. If CST believes you have violated these Terms of Use, it may disclose information it has gathered about you to the extent that such disclosure is necessary to i) comply with an investigation, legal process or requirement; (ii) enforce an agreement you have with us; (iii) respond to claims that any information or content violated the rights of a third-party; (iv) respond to your requests for customer service; or (v) protect the rights, property, or personal safety of CST, its users and the public.
8. Content Copyright
You agree that you have read the Privacy Notice which is incorporated herein by reference. If you ever upload any material to the website or post any comments on the website, you represent and warrant that such content and posts will comply with all laws and regulations, will not contain any obscenities or foul language, will not infringe on the intellectual property rights of any third parties, and will not defame anyone. CST has the right, but not the obligation, to review and/or remove any user posted material.
Any content, ideas or suggestions you submit through the website will be deemed non-proprietary and will become the property of CST with no compensation of any kind due to you for any use by CST including, without limitation, the reposting or display of such commentary or ideas. By submitting information to CST and/or its affiliates, you acknowledge that CST may use that information for commercial and non-commercial purposes and you represent and warrant that you have the ability to lawfully grant CST all rights in your submission.
9. Not Legal Advice
We are not a law firm and do not provide legal advice. Our website is not a substitute for legal advice or the services of an attorney.
The accuracy and completeness of the generic legal content on the website is not guaranteed, nor is it guaranteed to be up-to-date. While we try to provide current and accurate legal content, the law changes often and varies from jurisdiction to jurisdiction.
The generic legal content we provide is not intended to address specific circumstances nor is it customized to you and your situation. Thus, if you need legal advice for your specific circumstances, you should contact an attorney licensed in your state.
The use of our website does not create an attorney-client relationship between you and CST. We do not review information you provide to us for legal sufficiency or accuracy, nor do we provide legal opinions or recommendations about your legal rights or remedies specific to your circumstances.
10. Warranties and Disclaimers
You represent and warrant that you have the necessary rights to upload or post the content you submit to the website and indemnify CST and its agents and affiliates from any harm that may result from your uploading or posting of content and/or any harm to the intellectual property rights of others based on CST’s use of the content or idea.
If you create an account or upload or post any content to the website, you agree not to misrepresent your identity or use any information (including, but not limited to an email address) belonging to anyone else. You similarly agree that all information you provide via the website shall be accurate.
CST is not responsible for any websites owned by third parties which may be linked to this website.
You agree that CST has no obligation to allow you to use the website and that your access may be denied at any time for any reason.
You may not use the website to break any law. If your actions using the website cause harm to CST or any third party, you hereby agree to indemnify CST, its employees, agents, directors, subsidiaries and affiliates, from any and all claims, losses, and damages including attorneys’ fees.
11. Modifying and Terminating our Service
In order to keep our services as up to date and secure as possible, we are always updating them. We reserve the right at any time to modify or remove the features or functions of our website(s) with or without notice. You agree that CST shall not be liable to you or any third party for any modification, suspension or discontinuance of Service.
CST reserves the right to modify these Terms of Use at any time in its sole discretion, in accordance with applicable law. You acknowledge that it is your responsibility to check these Terms of Use periodically for any changes. Your continued use of the Service following the posting of changes will mean that you accept and agree to any changes to the Terms of Use.
You agree that CST may, under certain circumstances and without prior notice, immediately terminate your access to the our website(s) or Service. Cause for such termination shall include, but not be limited to: (i) breaches or violations of these Terms of Use or other incorporated agreements or the Privacy Notice; (ii) requests by law enforcement or other government agencies; (iii) discontinuance or material modification to the Service (or any part thereof); and (iv) unexpected technical or security issues or problems. You agree that all terminations for cause shall be made in CST’s sole discretion and that CST shall not be liable to you or any third party for any termination or access to our website(s) or Service.
12. About These Terms
These Terms of Use and our Privacy Notice constitute the entire agreement between you and CST regarding your use of this website and Service, and supersedes any and all other prior written or oral agreements (except for an applicable Lease, Service or Customer Agreement) or understandings between you and CST regarding this website. CST’s failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision, and you agree that such failure shall not inhibit CST’s right to enforce such terms in the future based on laches, estoppel or any other legal doctrine. If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms of Use remain in full force and effect.
These Terms of Use shall not be interpreted or construed to confer any rights or remedies on any third parties.
Your use of this website is at your own risk. Neither CST nor its owners, authors, or affiliates offer any representations as to the completeness, timeliness, or accuracy of this website (including, but not limited to, statements made within blogs, comment sections or other posts) or representations as to the percentage or length of time the website will be available for public access. CST has no duty to update or maintain this website. CST assumes no responsibility, and shall not be liable for, any damages to your computer, telecommunications device, or other property or equipment caused by or arising from your access to, use of, or browsing this website or your downloading of any materials, from this website, whether or not the damage is caused by a virus, malicious actions of a third party, ordinary operations, or any other source of harm.
13. Liability For Our Service
CST DISCLAIMS ANY AND ALL LIABILITY FOR THIS WEBSITE. THE MATERIALS AND SERVICES PROVIDED IN CONNECTION WITH THIS WEBSITE ARE PROVIDED "AS IS," WITHOUT ANY WARRANTIES OF ANY KIND, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. CST DOES NOT REPRESENT THAT YOUR USE OF THE SITE WILL BE WITHOUT PROBLEMS OR WILL BE UNINTERRUPTED.
UNDER NO CIRCUMSTANCES WILL CST, ITS EMPLOYEES, OFFICERS, DIRECTORS, AGENTS, AFFILIATES, SHAREHOLDERS, PARENT COMPANIES, SUCCESSORS, ASSIGNS, VENDORS OR PARTNERS BE LIABLE TO ANY PARTY FOR ANY INDIRECT, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, OR INTERRUPTION OF BUSINESS ACTIVITIES) WHETHER OR NOT NOTICE OF THE POSSIBILITY OF SUCH DAMAGES HAS BEEN PROVIDED, AND WHETHER THE CLAIM OR ACTION IS BASED ON CONTRACT, WARRANTY, TORT OR ANY OTHER LEGAL THEORY.
THE TOTAL LIABILITY OF CST AND ITS AFFILIATES FOR ANY DISPUTE RELATED TO THIS WEBSITE SHALL NOT EXCEED $100. THIS DISCLAIMER APPLIES TO ANY DAMAGES, LIABILITY OR INJURIES INCLUDING BUT NOT LIMITED TO THOSE CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, VIRUS, COMMUNICATION FAILURE, THEFT OR DESTRUCTION OF OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE, WHETHER FOR BREACH OF CONTRACT, TORT, NEGLIGENCE OR ANY OTHER CAUSE OF ACTION.
14. User Responsibility
By using or visiting this website, you explicitly agree to hold harmless CST and its owners, employees, and affiliates from any and all claims, costs and damages which may arise directly or indirectly from your visit to this website.
In the event that you violate these Terms of Use, you agree that CST will be subjected to irreparable harm and is entitled to injunctive relief without the posting of a bond. This remedy is in addition to any other remedy in law or equity. If CST does take legal action against you, you agree to pay all attorney fees and costs of such action.
15. Governing Law and Venue
These Terms of Use and any disputes related thereto shall be governed by the laws of the State of Iowa, without regard to Iowa’s choice of law provisions. You further consent to personal jurisdiction in the state and federal courts of Iowa and waive any objections related to jurisdiction, venue and forum non conveniens.
If any of aspect of these Terms and Conditions is deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining term.
If you believe that any aspect of this website infringes on your intellectual property in any way, or you have any questions about these Terms of Use, please notify us immediately at:
Consumer Safety Technology, LLC
Attn: Legal Department
12421 Meredith Drive, Suite 100
Urbandale, IA 50323
