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How to Handle Intoxalock Temporary Lockouts

Ignition Interlock Temporary Lockouts Explained

A temporary lockout on an ignition interlock device occurs when the system prevents your vehicle from starting for a short period, usually due to a failed breath test or missed random retest. If you see "TIMEOUT" on your Intoxalock device, it means the device is temporarily locked out, and the timer will count down in minutes.

Depending on your state, a temporary lockout can last anywhere from 5 minutes to 24 hours. Once the timeout period ends, you can provide a breath sample as usual. You do not need to contact Intoxalock for a temporary lockout. However, repeated failed tests may lead to a service lockout, which will require further action. Be sure to follow all prompts and avoid tampering to prevent additional lockouts.

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Solicitud de contacto en Espanol

By clicking the button, you consent to Consumer Safety Technology, LLCConsumer Safety Technology, LLC brands include Intoxalock, Keepr, DUI.org, DUICare and its affiliate Breathe Easy Insurance Solutions, LLC calling and texting at the telephone number provided, without regard to the time of day, to encourage the purchase or lease of DUI-related products and services, including through the use of automated technology, artificial voice and/or pre-recorded means. Consent is not a condition of purchase. For California residents, click here.
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